Frequently Asked Questions
Everything you need to know about shopping with Tibles.
What shipping options are available at Tibles?
We offer standard, expedited, and next-day delivery options. Standard shipping typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days. Free standard shipping is available on all orders over $50.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, you can return or exchange any unused item in its original packaging within 30 days of delivery. Please visit our Returns Portal to start the process.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can also track your order directly through your Tibles account dashboard.
Which payment methods do you accept?
Tibles accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Affirm at checkout.
Are Tibles products covered by a warranty?
Yes, most of our products come with a standard one-year manufacturer's warranty against defects in materials and workmanship. Please check the specific product page for detailed warranty information.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team. After that window, the standard return policy applies.